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EmbraerX (Fall 2018-Spring 2019)

UX RESEARCH | STRATEGY | SERVICE DESIGN

Conducted strategic and tactical research for product innovation and development leading up to product launch for $50 billion civil aviation maintenance industry.

 
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Emerging artist website (2019)

UX/UI DESIGN | BRANDING | CONTENT STRATEGY

Multiple research and analysis methods for brand identity and site design for an emerging opera singer and committed trans activist to build momentum for the 2019-20 opera season.

 

Digital course engagement (2017-’18)

FACILITATION | UX DESIGN | CONTENT STRATEGY

Designed, taught, and improved digital courses, receiving over 90% student satisfaction. Taught qualitative research methods and led students (200+) through independent research on consumer culture.

 
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Turkish care services (2016-’17)

ETHNOGRAPHY | SERVICE DESIGN | INTERVIEWING

Designed, conducted and presented results of generative study on users and non-users of Turkish health and social care services, using qualitative methods. Secured over $100,000 in funding (including Fulbright-Hays and NSF).